Branding for the Social Age: 4 Parts to Creating a Memorable Identity

Branding for the Social Age: 4 Parts to Creating a Memorable Identity

By Joshua Nelson and the Team @ The Curated Consumer

As we continue to shift towards a more digitally-connected world, building a strong brand identity is more important than ever. With so many businesses vying for attention on social media and other digital platforms, it can be challenging to create a brand that truly stands out. However, by leveraging the power of social media and other digital tools, it’s possible to create a memorable brand identity that resonates with your target audience.

In this article, we’ll explore the importance of branding in the social age and share insights from successful rebrands to help you create a brand identity that leaves a lasting impression. Whether you’re a small business owner, startup founder, or marketing professional, the tips and strategies in this article will help you build a strong brand that connects with your audience and drives business growth.

Curate your Brand

Branding is an integral part of any successful business. It is a way of communicating the essence of your company to potential customers, clients, and investors. Branding is not just about a company’s logo or slogan, it’s about the entire experience that the customer has with your business. The importance of branding cannot be overstated, and there are many lessons to be learned from successful rebrands.

One of the most important lessons from successful rebrands is that a company’s brand must be flexible and adaptable. In today’s fast-paced business environment, companies need to be able to pivot quickly and adapt to changing circumstances. A company’s brand must be able to reflect these changes while still maintaining the essence of what makes the company unique.

For example, in 2010, Old Spice underwent a successful rebranding campaign that targeted a younger demographic. Old Spice had been around for over 70 years and was associated with an older generation. By rebranding and focusing on a younger audience, Old Spice was able to stay relevant and increase its market share.

Another important lesson from successful rebrands is the importance of listening to your customers. Your customers are the lifeblood of your business, and their opinions and feedback are invaluable. By listening to your customers, you can gain insights into what they want and what they expect from your brand.

You can see an example of our brand website The Curated Consumer.

Rebranding to Billions

A successful rebrand can also help a company differentiate itself from its competitors. In today’s crowded marketplace, it’s more important than ever to stand out from the crowd. A well-designed brand can help a company do just that.


For example, in 2013, Yahoo underwent a successful rebranding campaign that reflected the company’s new focus on mobile and social media. The new logo was designed to be simple, modern, and easy to read on mobile devices. The rebrand helped Yahoo differentiate itself from its competitors and stay relevant in a rapidly changing industry.

A successful rebrand can also help a company overcome negative associations or perceptions. If a company has had a public relations crisis or if it is associated with negative stereotypes, a rebrand can help change the narrative and improve public perception.

Dunkin Donuts

For example, in 2018, Dunkin’ Donuts underwent a successful rebranding campaign that reflected the company’s new focus on beverages and convenience. The new brand was designed to reflect Dunkin’s commitment to quality coffee and fast service, and it helped the company overcome negative associations with unhealthy food and long wait times.


One of the most successful rebrands in recent years is Airbnb. Initially, the company’s logo featured a blue and red “A” symbol that looked like a paper clip, with the company name in lowercase letters next to it. However, in 2014, Airbnb rebranded to a more modern and elegant logo. The new logo features the same “A” symbol but simplified and stylized to resemble a heart, while the company name is now in uppercase letters. The new design is more visually appealing and memorable, reflecting the company’s values of hospitality and belonging.

Airbnb’s rebranding was not only about the logo, but also about the overall customer experience. The company improved its website and mobile app, making it easier for users to find and book accommodations. Additionally, Airbnb launched a new feature called “Trips” that offers curated experiences and activities for travelers to enjoy during their stay. These changes helped to strengthen Airbnb’s brand identity and improve the customer experience, leading to increased brand loyalty and revenue.

Old Spice

Another example of a successful rebrand is Old Spice. The men’s grooming brand had a reputation as an old-fashioned, outdated product for grandfathers. However, in 2010, Old Spice launched a new ad campaign featuring actor Isaiah Mustafa, which became an instant viral hit. The ads were funny, irreverent, and targeted a younger audience, transforming Old Spice’s brand image from old-fashioned to cool and hip.

Old Spice’s rebranding was not just about the ads, but also about the product itself. The company updated its product line to include new scents and modern packaging, appealing to a younger demographic. These changes helped to increase sales and establish Old Spice as a relevant brand in the men’s grooming market.


However, it’s important to note that rebranding is not always successful. One example of a failed rebrand is the 2010 Gap logo redesign. The clothing retailer unveiled a new logo featuring a small blue box above the letters “GAP,” but the design was met with widespread criticism from customers and design experts alike. The backlash was so severe that Gap reverted to its original logo just one week later.

This example highlights the importance of careful planning and research when considering a rebrand. It’s important to understand the current brand identity and how it is perceived by customers before making any changes. Additionally, involving customers in the rebranding process can help to ensure that the new brand identity resonates with them.


Another successful rebranding story is that of Apple. In 1997, when Steve Jobs returned as CEO, the company was on the brink of bankruptcy. He initiated a massive rebranding effort, which included simplifying the product line, launching a new marketing campaign, and redesigning the company logo. The new logo was a simple, sleek, and elegant monochrome version of the previous multicolored one, which represented the company’s renewed focus on simplicity and innovation.

The rebranding effort was a huge success, and Apple went from being a struggling company to becoming one of the most valuable companies in the world. Apple’s success story is a testament to the power of branding and how it can transform a company’s fortunes. These examples demonstrate the importance of rebranding to stay relevant and competitive in the marketplace. A strong brand identity can make all the difference in how a company is perceived by its customers, and a well-executed rebrand can help to strengthen that identity.

Lessons Learned

The lessons from successful rebranding efforts are clear: branding is crucial for any company that wants to build a strong relationship with its customers and create a powerful brand identity. Here are some key takeaways:

  1. Be clear on your brand identity: Before embarking on a rebranding effort, it’s crucial to have a clear understanding of your brand identity. This includes your company’s values, mission, and unique selling proposition. A strong brand identity will help guide your rebranding efforts and ensure that your new brand accurately reflects your company’s personality and goals.
  2. Keep it simple: Simple and memorable logos and messaging are key to successful branding. A simple, clean logo is easier to recognize and remember than a cluttered, complicated one. It’s also essential to keep your messaging clear and straightforward. Your customers should be able to understand what your brand stands for and what makes it unique.
  3. Involve your customers: Rebranding can be a risky undertaking, but involving your customers in the process can help mitigate that risk. Conducting surveys, focus groups, or even crowdsourcing ideas can provide valuable insights into what your customers want from your brand. By involving your customers in the process, you can create a brand that resonates with them and helps build a stronger connection.
  4. Be consistent: Consistency is key to building a strong brand identity. Once you’ve established your brand identity, it’s important to maintain consistency across all channels and touchpoints. This includes everything from your logo and messaging to your website design and social media presence. Consistency helps build trust and familiarity with your brand, which is essential for creating a loyal customer base.

Another important lesson we can learn from successful rebrands is the importance of research and testing. Before embarking on a rebrand, it’s essential to gather data and insights to ensure that the new branding will resonate with customers and achieve its intended goals.

For example, in 2016, Mastercard launched a new logo and branding campaign that emphasized the company’s commitment to connecting people and enabling global commerce. Before launching the rebrand, Mastercard conducted extensive research and testing to ensure that the new branding would be well-received by customers.

Final Thoughts

The research includes surveys and focus groups with customers around the world, as well as testing the new logo in a variety of contexts to ensure its effectiveness. By taking the time to conduct thorough research and testing, Mastercard was able to launch a successful rebrand that resonated with customers and reinforced the company’s brand values. We are working on our rebrand and website overhaul please provide feedback I will provide discounts! Thank you! You can see an example of our brand website The Curated Consumer.

In conclusion, branding is a critical component of any company’s success. Successful rebranding efforts like those of Coca-Cola and Apple have shown how a well-executed branding strategy can transform a struggling company into a thriving one. By following the lessons learned from these successes, companies can create a powerful brand identity that resonates with their customers, builds trust and loyalty, and ultimately drives business success. A company’s brand must be flexible and adaptable, reflect the wants and needs of its customers, help differentiate it from its competitors, and overcome negative associations or perceptions. By following these lessons and investing in a strong brand, companies can improve their market position and increase their chances of success

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